Saturday, March 25, 2006

Where to Get Your Camera Fixed

At some point, it's likely that even the most expensive and well-built camera is going to malfunction and have some kind of problem requiring service. However, figuring out where to send your camera can be a mystery. Corporate websites often bury support options under layers of menus, making it difficult for all but the most dedicated user to find a phone number or mailing address.

So here are some addresses I've pulled off the web for a few of the major manufacturers:

Canon Factory Service Center
100 Jamesburg Road
Jamesburg NJ 08831

Canon Factory Service Center
15955 Alton Parkway ,
Irvine CA 92618


Fujifilm Factory Service Center:
Fuji Photo Film USA, Inc.
1100 King George Post Rd.
Edison NJ 08837
Attn.: Repair Dept.
Phone: 800-659-3854 (x3461)
Fax: 732-857-3471 or 732-857-3472
Hours: 9:00 am - 8:00 pm EST


Please ship it to our factory service center at the following address:
(east of Mississippi)
Nikon Photo Service Center
1300 Walt Whitman Road
Melville, NY 11747-3064

Please ship it to our factory service center at the following address:
(west of Mississippi)
Nikon Photo Service Center
841 Apollo Street, Suite 100
El Segundo, CA 90245

Please include a note describing the problem, as well as your name, address, telephone number and any other contact information you may think we need. Also include photocopies of your sales receipt and Nikon warranty. We recommend shipping the product insured via a carrier that provides you with a tracking number. Please enclose the product in a plastic bag and pack it in a sturdy box with several inches of a quality packing material on all sides. Please do not ship the product in its original box, and please send only equipment you wish to have repaired. Keep a record of the model and serial number. If the product cannot be repaired under warranty, we will send a service estimate for your approval. Our service center evaluates each product on a case-by-case basis and every consideration will be given to your circumstances.

Repair information is available on-line. We will send you a service order number shortly after we receive your product in for service. Once you have your service order number, you may approve or refuse an estimate, obtain information on the status of a repair, obtain a package tracking number, or e-mail a question to our service department. Please log on to and click on "Service" at the top of the home page.

East Coast
Olympus Imaging America Inc.
400 Rabro Drive
Hauppauge, NY 11788-4258
Attn: Product Repair
Fax: (631) 881-6580
9:00 a.m. to 5:00 p.m. ET

West Coast
Olympus Imaging America Inc.
10805 Holder Street Suite 170
Cypress, CA 90630-5145
Attn: Product Repair
Fax: (714) 229-1652
8:00 a.m. to 4:00 p.m. PT

12000 Zuni Street
Suite 100B
Westminster, CO 80234


Post a Comment

<< Home